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Schedule an Appointment


  1. Carefully review all fields in the online form and provide complete and accurate information.
  2. The system relies on email messaging to inform you of updates. Depending on actual server load and network traffic, the server may take some time before it can send a confirmation email for the selected booking.
  3. Depending on your email provider and configuration settings, the system-generated email may be incorrectly tagged as spam and delivered to your JUNK/SPAM folder. Check your spam folder for emails if no message appears in your Inbox after a considerable amount of time.

Please be advised that all email addresses from Hotmail, Live, MSN and Outlook will not receive email confirmation due to technical incompatibilities. Gmail or Yahoo! accounts are recommended for the time being.


This appointment and scheduling system allocates slots on a first come, first served basis. Limited slots are available per site and there is no guarantee that a slot will always be available for a user’s first choice for an appointment schedule.

Users accept the responsibility for supplying, checking, and verifying the accuracy and correctness of the information they provide on this system in connection with their application, and consent to the collection and use of their personal information and biometric data for Goverment to conduct checks and validation against existing records and previous passport applications.

Deliberate, multiple attempts to circumvent the system to secure a schedule for the purpose of blocking several dates in advance is detrimental to public service. Users who are found to have abused the system will be blocked from securing an appointment.

To view, cancel, or download filled application form, please input Application Code and Email Address of your current appointment and click the View Details button.

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